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Tenderbar


Enjoy Delicious Cocktails in the Tenderbar – The North Sea Always in View

Enjoy Delicious Cocktails in the Tenderbar – The North Sea Always in View

Meeting Place for Our Guests

Meeting Place for Our Guests


By day, our Tenderbar is a popular spot for short breaks and when dusk sets in, we serve delicious cocktails. Before noon, sunlight shines in from the landside inviting you to enjoy a moment of pleasure over a hot cappuccino with wonderful milk foam. Alternatively, you can take your gourmet coffee to the Tenderbar after breakfast and start the morning in a relaxed manner. Of course, we also offer a selection of daily newspapers, magazines and a cosy place to linger with North Sea View.

Have you already been out exploring East Frisia in the morning and now want to take a short break to plan the rest of the afternoon? For a coffee or a relaxing moment, we welcome you in the, at that time, slightly crowded tenderbar. However, the tenderbar is primarily a relaxed haven at daytime.

  • Chaos City

    If gin, white rum and vodka hits too often citron, passionfruit juice and sugar syrup, then the sourness forges ahead the initial sweetness of this long drink, just as the chaos at the coast sometimes.

  • Angel

    Angels are sweet, creamy and a bit fruity – at least those in the glass. Our angel is made up of vodka, Licor 43, cream, passion fruit juice & grenadine.

  • Kaliber 43

    You do not have to be afraid of this bullet. Since, this cocktail includes Licor 43, rum, Cointreau, limes, orange and pineapple juice; this is a round, but no dangerous thing.

  • Elephants Dream

    If elephants dream, then they mix vodka, orange, pineapple and passionfruit juice with Amarula – of this, at least our bartenders are convinced.

  • Icon Smoker | a Cigarette with Smoke

    Smokers Do Not Have to Step Outside in Wind and Weather

    Smokers amongst our guests, we are offering as well a nice spot: adjacent to the tenderbar, you will find our smokers lounge, a light and tender furnished room, in which your moment of pleasure is unclouded thanks to the ventilation, while non-smokers stay undisturbed.

  • Icon Bartender | a Bartender Holding a Cocktail Shaker

    In the Evening, our Bartenders Await You with Delicious Cocktails in the Tenderbar

    We are arranging a short moment of pleasure before supper by serving you a sundowner chosen of our wide-ranging cocktail menu. Savour our international classics and self-made creations of the bar-team. Surrender yourself to the unique atmosphere of the coming evening in Norden-Norddeich combined with the wonderful sound of ice cubes in the glass. This time of confidential talks, make a holiday up far away from everyday life. That way the promise of a possibly long, dark and quiet coast night starts.

  • Icon Cocktail

    Coast Night Is Cocktail Time

    Certainly, we are still opened after your supper – no matter if you dined in the harbour restaurant or somewhere else. Do you prefer something nautical instead of a dessert? Thus, you can try our powerful cocktails ‘wind force 10’ at a nautical twilight. Alternatively, continue the conversations at the delicious glass of wine from dinner! Sharing ideas and thoughts or talking all night long? Just enjoy it! It is your vacation and your red-letter time.

The Tenderbar Is the Perfect Venue

The Tenderbar Is the Perfect Venue


Before the jolly mood starts to intensify in the evening, the tenderbar is a private place for reading and relaxing in the daytime.

Trust Our Bartenders!

Trust Our Bartenders!


They feel in their bones what is to your liking at this very moment.

Savour a Glass of Red Wine

Savour a Glass of Red Wine


In the tenderbar, cocktails are not always the centre. Equally, you can end up the day with a glass of wine.

Delicious Cocktails Await You!

Delicious Cocktails Await You!


Even if it will be late, we take the time to mix you your finely tuned cocktail.

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    Galley & more


    Enjoy Culinary Delights with a View of the Harbour

    Kulinarisch mit Blick auf den Hafen genießen

    Fresh Air Is Appetising

    Fresh Air Is Appetising


    Fortunately, the best delicacies ripen, grow and thrive in our North Sea air. We are passionate about cooking with the best regional and supra-regional ingredients. Hence, we are in the front row when the fishermen unload their trawlers and there is a chance to bring the best catch into the kitchen. Just the way you want it – reason enough to do it that way. Thus you experience the perfect symbiosis of maritime flair and first-class cuisine – culinary delights with a view of the harbour.

    • Breakfast

      Our excellent breakfast buffet offers daily between 07:00 am and 10:00 am fresh coffee, crispy rolls, East Frisian bread, crispy bacon, eggs, omelettes, smoked fish and many things more.

    • Lunch

      Our cooks will be there for you on sundays between noon and 02:00 pm.

    • ‘Teetied’ – Tea Time

      At teatime on Sunday, we serve various delicious and mouth-watering cakes, delicate ice cream bowls and East Frisian tea on a tea warmer between 02:00 pm and 05:00 pm.

    • Tidal Feasting

      Daily changing, lovingly composed 4-course menu – all in the spirit of our half board. Let yourself be surprised by regional delicacies and creative ideas.

    • à la Carte

      Daily from 06:00 pm, our consumption experts are ready in our kitchen to prepare delicious dishes for you. The “Fährhäuser Fischbüfett” is legendary by now – it takes place every last Friday and Saturday of the month.

    • In East Frisia, Cooking Is Always a Passion

      And that’s why our kitchen team is enthusiastic when it comes to creating a delicious menu from seasonal and locally sourced ingredients. Needless to say, we also take a look at the cuisines of foreign countries and, of course, other chefs. Thus we bring the best of all worlds together with the food of our region to the table – for your enjoyment and for a truly wonderful meal. Day by day and from morning to night.

    • We Listen to Our Guests

      Besides, for us a kitchen chat is always part of it. We value our guests’ opinions and also can’t get enough of exchanging ideas with other cooking enthusiasts. And everyone involved can certainly benefit from this.

      Enjoy a delicious menu in the harbour restaurant that appeals to and indulges all the senses – culinary delights with a view of the harbour. Many wonderful evenings have already passed through the walls here and wonderful moments have become memories! What would you like yours to be?

      The service is perfect when you don’t notice it. Always there for you, but pleasantly in the background – attentive but unobtrusive, that’s how our guests perceive our service. Enjoy a delicious evening with a wine from our card and the creations of our kitchen. Here you will find a selection of our seasonally changing menus.

    A Good Start into the Day

    A Good Start into the Day


    As desired, our breakfast cooks prepare you willingly your favourite omelette with your preferred ingredients or the morning egg sunny side up.

    Passion Cooks Better!

    Passion Cooks Better!


    Since, our cooks put their heart and passion in it, appropriate groceries are needed and everything has to be prepared to bestow enough time on your meal.

    You Eat With Your Eyes.

    You Eat With Your Eyes.


    Therefore, the view onto the harbour, the ships, the weather and the people ensures that there is always something to see before the eye turns to the lovely prepared dish.

    The Wine That Makes Cheerful Is Good.

    The Wine That Makes Cheerful Is Good.


    as a saying goes. Since, we are able to be cheerful in many facets, our service staff presents or recommends you well-chosen wines from all over the world.

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    Celebrations & Events

    • Celebrations and Events – A long table set with celebrating guests

    • Celebrations and Events - Brainstorming on the Whiteboard

    • Celebrations and Events - Persons within a conference room taking notes

    • Celebrations and Events - A Happy Newlywed Couple by the North Sea

    Stunning Celebrations and Other Events in Norden-Norddeich

    Stunning Celebrations and Other Events in Norden-Norddeich

    Stunning Celebrations and Other Events in Norden-Norddeich

    Stunning Celebrations and Other Events in Norden-Norddeich


    Take advantage of the very special atmosphere in our hotel for your event. From stunning family celebrations to business events, we will gladly and skilfully create a setting in which your guests will simply feel at home. We turn night into day for you and the next day into a relaxed finale with an extended breakfast, plenty of rest or an activity programme for all those who have saved their energy for the fresh air.

    • Icon Training | Three Students and a Teacher in Front of a Blackboard

      Business-Events

      Make use of our conference room endued with the latest equipment for lectures, trainings or highly concentrated work in groups. We care for your well-being and you will work relaxed and efficient at your goals in the atmosphere of the North Sea.

    • Icon Celebration | a Party Popper

      Parties and Family Celebrations

      Special occasions need a specific atmosphere: We care about everything concerning equipment and culinary art. No matter if decadal birthday, anniversary or dream wedding, we find for every occasion the appropriate ambience. Moreover, those who have a long journey, can book their favourite room – certainly with sea view. Celebrating in a hotel has many advantages: Thus, you have time for each other; especially, if you see little of someone you like to talk too confidently. Anyone who needs a quick beauty fix before the party, is very welcome to visit the wellness area. Psst! An insiders’ tip among brides and mothers-in-law!

    Family Celebration & Anniversaries

    Family Celebration & Anniversaries


    Enjoy the all-around service of our house for your celebration, which we lovingly and perfectly have prepared. Moreover, if your special day remains in fondest memory, we have done everything right.

    Conference & Workshop

    Conference & Workshop


    We plan and design your event according to your preferences; we keep the appropriate equipment in readiness and provide a pleasant all-around sustenance for all participants.

    Press Conference & Balance Conversation

    Press Conference & Balance Conversation


    No matter if confidential meeting, conference or business lunch, we willingly offer you a discreet setting in a pleasant atmosphere.

    All in One House

    All in One House


    Whatever your plans are, we offer you the entire scope of planning, lodging, sustenance, technique, wellness and cosmetics.

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    Beauty & Care

    • Woman receiving a facial treatment

    • Man gets a back massage

    • A woman relaxes during a hammam massage

    • Woman taking a bubble bath and enjoying her cocktail

    Experience Feel-Good Moments at the North Sea

    Experience Feel-Good Moments at the North Sea

    At our wellness hotel, you are the one who counts!

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    Then nothing and nobody comes for a while. Treat yourself to a time of pampering and indulgence to suit your taste. Our “Wellness & Meer” is a good tip if you are looking for a counterbalance to your daily programme, or if you are perhaps visiting our hotel as a day guest. Escape from everyday life and unwind while you are pampered from head to toe. Our varied programme includes the following feel-good moments at the North Sea. We are also pleased to support you with advice on the selection and booking. Just give us a call at any time.

    • Massages Loosen the Marks of Everyday Life

      Tension and minor to major aches and pains can be traced back to a lot of strenuous (desk) work, stressful issues at work and far too little time for the necessary balance. Although we cannot replace any medical treatment, we can certainly provide you with relaxation and the necessary feel-good factor. Our treatments are designed to offer you a soothing break from everyday life and to recharge your batteries. Treat yourself to this moment of peace and feel your body and mind recover. Give us a try, you’ll see: It feels great!

    • Beauty Treatments Make You Beautiful

      Here, too, you can make up for a little of what everyday life takes away from you: Plenty of time to dedicate to your beauty. The peace and quiet to allow a mask or serum to really sink in and take effect, the eye for the perfect eyebrows and the fight against minor impurities or for smoother skin: what you miss out on in real life between Monday and Friday, you make up for with us. Tailored to your skin type, enjoy a facial treatment that leaves you with that wonderful “wow, I’m beautiful” feeling.

      The selection is so large that we will be glad to help you to put together your own personalised wellness plan. Would you like an Ayurvedic massage, a hot stone or hot chocolate treatment, for example? Or a Thalasso treatment? After all, we are right by the sea…

    • Rasul Bath and Hamam in East Frisia

      The Rasul bath is a steam bath variant with a cleansing ritual in which you rub different earth muds into each other. These muds first dry up and become creamy again in the herbal vapour of the Rasul bath. Further rubbing achieves an peeling effect that leaves the skin smooth and soft. Then enjoy a soap brush massage and the soothing moist heat. Leave everything behind and just enjoy the feel-good moments in our hotel at the North Sea.

    Great beauty offers

    Great beauty offers

    No matter if sea salt peeling, seaweed treatment for humidification or cosmetic proposals for face, décolletage, body, feet and hands, nothing guarantees more relaxation for him and her!

    Wide-Ranging Wellness Programme

    Wide-Ranging Wellness Programme

    Here, you not only get classical but also health and experience massages as Ayurveda or reiki. Moreover, you are able to relax at a lomi-lomi-nui, hot stone and wambo mambo full body massage.

    Spa Proposals That Fill with Enthusiasm

    Spa Proposals That Fill with Enthusiasm

    Experience dreamlike and relaxing hours in the oriental rassoul bath or in the hammam, this is the perfect enjoyment for you alone or in a group.

    Gorgeous Dream Bath for Her and Him

    Gorgeous Dream Bath for Her and Him

    No matter if foam baths with candle light and sparkling wine, roses, Cleopatra or the Thalasso bath, you alone or as couple have never been more relaxed.

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    Coast & Islands

    • View across the dyke with sheep and the Pilsum lighthouse

    • The North Sea Coast of East Frisia: Norderney Beach Chairs

    • East Frisian North Sea coast: view of Juist harbour with its navigation mark

    • The narrowest road bridge in Europe

    The East Frisian North Sea Coast – Here, Every Town and Every Island Has Its Own Character

    The East Frisian North Sea Coast – Here, Every Town and Every Island Has Its Own Character

    The East Frisian North Sea Coast Is Worth a Visit in Any Season

    The East Frisian North Sea Coast Is Worth a Visit in Any Season


    The East Frisian North Sea coast is a magical place to visit at any time of year. In spring, nature emerges from hibernation and enchants with delicate colours. In summer, the beach and dyke beckon visitors to enjoy the sunshine, which only comes to an end with a magnificent sunset. The autumn storms are fascinating and demonstrate the power of wind and water. When the mudflats are frozen in winter, true North German lovers come to the coast. They get captivated by the magic of the Nordic light, the almost meditative power of winter tranquillity every year anew. They enjoy walks in thick jackets and breaks with hot teas and delicious cakes based on old Frisian family recipes.

    The sea, mudflats, extensive beaches, endless dyke lines, the healthy maritime climate, geest and marsh landscapes and moors offer nature lovers ideal conditions for a relaxing wellness and activity holiday in the fresh sea air. Excursions along the East Frisian North Sea coast and to the East Frisian islands illustrate how closely the life of the East Frisians is linked to wind and water.

    • Icon Sandcastle

      Directly from the Hotel to Building Sandcastles on Norderney and Juist

      Islands are always something special: they are characterised by the flair that everything on the island is limited and stays there. Of course there are ferries, but it is still a different feeling of seclusion and finality that many people consciously seek out. Some literature has been written on islands, to give just one example.

      The sandy island of Juist is known as Töwerland, or magic land, and is the longest East Frisian island with a width of just 500 metres and a length of 17 kilometres. On one of the wonderful carriage rides, you can discover the island as a whole and even switch from north to south.

      Norderney also invites visitors to take a day trip. In contrast to tranquil Juist, the sandy island of Norderney is considered to be quite lively, even fashionable. Germany’s first North Sea resort was founded here in 1799 and the Fährhaus played a small part in this development. The town centre offers seaside resort flair with great shopping opportunities. The nearly endless beaches invite to swim, surf, kite and much more; the east beach in particular is considered trendy, chilled and absolutely in. So no matter which way you want to experience Norderney – a day trip is always worthwhile!

    • Icon Bicycle

      East Frisia the Cyclist’s Paradise

      East Frisia and the offshore islands are a paradise for cyclists. The best way to experience typical East Frisia is on the many cycle routes. Incline-free cycling fun – but not always with the wind at your back. Because the wind is often our ‘mountains’, as you can experience on the ‘Küsten- or Moorerlebnistour’. If you want to take a historical look at the East Frisian North Sea coast by pedalling, take the ‘Häuptlinge, Freibeuter und Freie Friesen’ tour or follow in Störtebeker’s footsteps. Afterwards, relax at the Hotel Fährhaus, the wellness hotel in East Frisia.

    Pilsum Lighthouse

    Pilsum Lighthouse


    Who, for instance, starts out for the Krummhörn by bike, comes first around the Leybucht and the beautiful fisher village Greetsiel. Later on, in the west they come across the lighthouse of Pilsum, which is better known as Otto-Tower.

    Norderney – the Thalasso Island

    Norderney – the Thalasso Island


    Here, it’s all go! Since, Norderney is in vigorous motion. New bars and old landmarks, excellent shops and perfectly cast live concerts, sport events and sunsets in the dunes. There are many reasons for a visit.

    Juist – Wonderland in the North Sea

    Juist – Wonderland in the North Sea


    This car-free holiday paradise offers never-ending sand beaches, Thalasso, Wellness, quite a lot of tranquillity and more. Since Juist is depending on high tides, day trips are possible only twice a month with the ferry. Such opportunities should not be neglected.

    East Frisia – the Country of Superlatives

    East Frisia – the Country of Superlatives


    Here, the most sloping tower of the world, the highest lighthouse, the largest raised moss lake in Germany and the narrowest road bridge in Europe are located. In short, you are able to experience adventures in this strip of land.

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    Norddeich & Sea


    Norddeich & Sea
    North Sea Holiday with History and Heart

    Norddeich & Sea

    Two Cities with a Strong Character

    Two Cities with a Strong Character


    Norddeich is especially known as ferry dock for all travellers to the islands Norderney & Juist. However, Norddeich is also known as unhurried holiday resort for all North Sea holidaymakers. Families can have fun here, along with couples who are looking for relaxation from everyday working life with plenty of time for two.

    One name with a hyphen and yet two different places: Norden and Norddeich. Brick buildings characterise both places. While Norden is considered the oldest town in East Frisia, Norddeich is one of the youngest. Norden was first mentioned in 1255, whereas Norddeich only appeared in the history books in 1803.

    Walks through both places reveal the different characters: One is Frisian-medieval and the other fresh and modern. Both of them are unhurried and natural. Plan visits to the exciting museums and mills as well as the enchanting castles and parks in the area to round off your North Sea holiday. Visit the tea museum, for example, and discover what connects us East Frisians and the delicious infusion, how it is enjoyed and why we love it.

    At the Hotel Fährhaus, we are happy to answer any questions regarding excursion destinations, the surrounding area and much more.

    Gode Tied in Nörddiek

    Spend a pleasant time at one of the best hotels at the East Frisian coast.

    Seal Station & National Park House

    Seal Station & National Park House


    Whenever an orphaned baby seal will be discovered, the helpers of the seal station are on the scene. Here, the baby seal will be fed up, cared for and prepared for the return to the wild in summer.

    Norden – Weekly Market & Shopping City

    Norden – Weekly Market & Shopping City


    Norden is one of the oldest cities of East Frisia with Germanys largest tree planted market place, the majestic Ludgeri church with its impressive Arp-Schnitger organ and pretty shops. In short, here you are able to undertake and experience many actions.

    Ocean-Wave

    Ocean-Wave


    The adventure pool in Norddeich with a wave pool and an awesome large-sized sauna scape invites to a wonderful wellness day if the weather is bad.

    Tea Museum of Norden

    Tea Museum of Norden


    The East Frisian tea culture is an intangible cultural heritage. Those who would like to inform themselves about this culture and the East Frisian history in general, are in good hands in the tea and local museum of Norden.

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    Fit & Fun

    • Nordic Walking on the dyke, 3 Persons

    • Friends are working out together in the fitness room at the Hotel Fährhaus

    • Two people paddling in a kayak

    • Person holding a golf club

    Fitness on the North Sea Is Also Wellness: Walking, Cycling or Golfing

    Fitness on the North Sea Is Also Wellness: Walking, Cycling or Golfing

    On the North Sea, Nature Invites to Exercise and Fitness

    On the North Sea, Nature Invites to Exercise and Fitness


    The marvellous sea air and the vastness of the country are a delight at any time of year. With its view of the Wadden Sea and the East Frisian Islands, you can relax on holiday or during a business trip. Wellness, fitness or simply relaxation on the North Sea: let’s not argue about the names, let’s get started. Choose your own pace to work out and then enjoy relaxation and wellness in our SPA area even more.

    We can recommend a wide range of sports to those who get to know East Frisia at the Hotel Fährhaus. Feel free to ask us about routes and equipment for your activity. We know the area like the back of our hand and also have one or two items available for hire. As you can see: We are ready for anyone who wants to exercise and enjoy fitness on the North Sea. And if you have your trainers with you: Of course we also know some nice jogging routes.

    The wide horizons, the Wadden Sea UNESCO World Heritage Site, the tides, the beaches and the East Frisian landscape – how would you like to discover it?

    In East Frisia there are extensive, well-signposted cycle paths. In addition, the ‘paddle and pedal’ nature experience is a great combination of cycling and canoe tours. All occasional and hobby cyclists will find everything they need. The paths on the dykes naturally invite you to hike, walk, jog and stroll. But it is also inviting and inspiring to get off the beaten track and wander through the countryside or along the beaches.

    Icon Clouded Sun

    Weather in East Frisia is quite a topic:

    We have countless hours of sunshine year after year. But what has its very own charm is our rough North Sea weather. It literally clears your head. Keep yourself wrapped up warmly, hold your nose into the wind, and walk through the clear, cold air of the winter seasons. There is hardly a greater pleasure than celebrating your return to the house with a hot and wonderful chocolate or immediately heading to the wellness area with saunas, swimming pool, and fitness area. You will be surprised how relaxing such a “cure” can be for the stressed mind of everyday life. A therapy is nothing compared to it – try it out, whether as a pure feel-good program or because you want to leave something behind – the sea asks no questions.

    Nordic Walking

    Nordic Walking


    Walk with long poles in hand – with the dyke, sea, and land in view – for a bit of relaxation and fitness.

    Weight training & workout

    Weight training & workout


    If the weather won’t let you go outside, the hotel has fitness and cardio equipment, weights and plenty of space for indoor workouts.

    Paddel & Pedal

    Paddel & Pedal


    This is the so-called offer whereby you are able to rent canoes and bikes to explore East Frisia that way.

    Golfing at Sea Level

    Golfing at Sea Level


    Play one or another round of golf in a fascinating natural setting and face the 18 holes of our challenging links course.

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    Water & Wellness


    Cruise Feeling 25 Metres above the North Sea

    Cruise Feeling 25 Metres above the North Sea

    Spa & Wellness with a View of the North Sea

    Spa & Wellness with a View of the North Sea


    At the very top, 25 metres above the North Sea, on the upper deck of our wellness hotel, you will find our small outdoor infinity pool, which offers our guests a view over Norddeich and the Wadden Sea. Swim a few laps there or simply float and relax. Enjoy pure relaxation with us at the North Sea!

    • Icon Wellness | Two Hands Holding a Lotus Flower

      Wellness Is Particularly Good after a Walk at the North Sea

      Warm up and relax in our inviting spa area. Enjoy the steam bath, the sauna and the tepidarium. The stimulating warmth quickly brings the body back to a relaxing temperature. Once you’ve warmed up, you can treat yourself to a wellness treatment from the “Wellness & Meer”. Whatever you choose, there are many ways to relax at the North Sea. Use them all or just the ones you like best.

    • Icon Relaxation Room | a Bowl with a Towel

      Relax in the Chill-Out Area 25 Metres above the North Sea…

      … or relax on the sheltered sun deck with hot and cold drinks. Cruise Feeling 25 metres above the North Sea: that’s how relaxing is fun and how consciously pausing is very restorative. Do you usually take so much time for your body and soul? At our wellness hotel in Norddeich at the North Sea, you have plenty of opportunities to do so.

    • Icon Fitness | a Dumbbell

      Your Physical Well-Being Is Taken Care Of…

      … since we have a fitness room on the east deck adjacent to the indoor pool, equipped with modern Technogym equipment. Here you can do your own personal cardio and strength training and follow your training plan in the separate gymnastics room. Relax afterwards in the indoor swimming pool with whirl corner. Thus your hotel stay turns into a sports and wellness programme according to your individual preferences.

      We look forward to welcoming you to our multifaceted wellness hotel right by the North Sea!

    Sauna High Above the Harbour

    Sauna High Above the Harbour


    Large windows enable a view onto the harbour and the North Sea. Sometimes a seagull flies past and takes a ‘brazen-faced’ peek at the sauna goers.

    Tepidarium Under the Clouds

    Tepidarium Under the Clouds


    Whether a fresh breeze or a near gale, you feel secure on the warm ceramic benches of our tepidarium, no matter what the weather will be like.

    Sundeck for Relaxation

    Sundeck for Relaxation


    When the sun is shining, the sun deck is the best place to enjoy the view, relax or wait for the sunset.

    Swimming + More in the East Deck

    Swimming + More in the East Deck


    A swimming pool with whirl corner is located in the wellness middle deck underneath our tenderbar.

    Gain Strength in the East Deck

    Gain Strength in the East Deck


    Adajcent to the indoor pool, our fitness area equipped with cardio and strength machines is situated.

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    GTC

    General Terms and Conditions of Business

    General Terms and Conditions of Business of the Hotel Fährhaus, Norden-Norddeich (Last update: 6/2025)

    Scope of Application

    • These terms and conditions apply to contracts for the rental of hotel rooms for accommodation, as well as all other services and deliveries provided by the hotel for the customer.
    • The subletting or re-letting of the rooms provided as well as their use for purposes other than accommodation require the prior consent of the hotel in text form, whereby the right of termination pursuant to Section 540 (1) sentence 2 of the German Civil Code (BGB) is waived.
    • The customer’s general terms and conditions shall only apply if this has been expressly agreed in text form.

    Conclusion of Contract, Contracting Parties, Limitation Period

    • The contract is concluded by the hotel’s acceptance of the customer’s application. The hotel will usually confirm the room booking in text form. If this is not possible due to the short notice of the booking, the contract is concluded with the verbal confirmation by the hotel. In the event of a booking via the hotel’s own homepage, the contract shall be concluded by clicking on the button “Book with obligation to pay”.
    • The contracting parties are the hotel and the customer. If a third party has ordered on behalf of the customer, he shall be liable to the hotel together with the customer as joint and several debtors for all obligations arising from the hotel accommodation contract, provided that the hotel has received a corresponding declaration from the third party.
    • All claims against the hotel are generally limited to one year from the beginning of the knowledge-dependent regular limitation period of § 199 para. 1 BGB (German Civil Code). Claims for damages shall become statute-barred after five years irrespective of knowledge. The reductions in the statute of limitations do not apply to claims based on an intentional or grossly negligent breach of duty by the hotel.

    Services, Prices, Payment, Offsetting

    • The hotel is obliged to keep the rooms booked by the customer ready and to provide the agreed services.
    • The customer is obliged to pay the prices of the hotel applicable or agreed for the provision of the room and the other services used by the customer. This also applies to services ordered by the customer directly or via the hotel, which are provided by third parties and paid for by the hotel.
    • The agreed prices include the taxes and local charges applicable at the time of conclusion of the contract. Not included are local taxes which – according to the respective local law – are owed by the guest himself, such as visitor’s tax. In the event of a change in the statutory value added tax or the introduction, amendment or abolition of local levies on the subject of performance after conclusion of the contract, the prices shall be adjusted accordingly. In the case of contracts with consumers, this shall only apply if the period between conclusion and performance of the contract exceeds four months.
    • The hotel may make its consent to a subsequent reduction requested by the customer in the number of rooms booked, the hotel’s services or the customer’s length of stay conditional upon a reasonable increase in the price for the rooms and/or for the hotel’s other services.
    • Invoices of the hotel are due for payment immediately upon receipt without deduction. If, by way of exception, payment on account has been agreed, payment shall be made without deduction within five days of receipt of the invoice, unless otherwise agreed.
    • The hotel is entitled to demand a reasonable advance payment or security deposit from the customer upon conclusion of the contract, for example in the form of a credit card guarantee. The amount of the advance payment and the payment dates may be agreed in text form in the contract. In the event of default of payment by the customer, the statutory provisions shall apply.
    • In justified cases, e.g. payment arrears on the part of the customer or extension of the scope of the contract, the hotel shall be entitled, even after conclusion of the contract and up to the start of the stay, to demand an advance payment or provision of security within the meaning of Clause 3.6 above or an increase in the advance payment or provision of security agreed in the contract up to the full agreed remuneration.
    • The hotel is also entitled to demand from the customer a reasonable advance payment or security deposit within the meaning of clause 3.6 above for existing and future claims arising from the contract at the beginning and during the stay, insofar as such a payment has not already been made in accordance with clause 3.6 and/or clause 3.7 above.
    • The customer may only set off or offset an undisputed or legally enforceable claim against a claim of the hotel.
    • The customer agrees that the invoice may be sent to him electronically.

    Withdrawal or Cancellation by the Customer/
    Non-utilisation of the Hotel’s Services

    • The customer may only unilaterally withdraw from the contract concluded with the hotel if a right of withdrawal has been expressly agreed in the contract or if a statutory right of withdrawal or termination exists.
    • If the hotel and the customer have agreed on a date for withdrawal from the contract free of charge, the customer may withdraw from the contract up to that date without incurring payment or damage compensation claims by the hotel. The customer’s right to withdraw from the contract expires if he does not exercise this right in text form vis-à-vis the hotel by the agreed date.
    • If a right of withdrawal has not been agreed or has already expired and there is also no statutory right of withdrawal or termination, the hotel shall retain the claim to the agreed remuneration despite the non-utilisation of the service. The hotel shall take into account the income from renting the rooms to other parties as well as the expenses saved. If the rooms are not let to other parties, the hotel may make a flat-rate deduction for expenses saved. In this case, the customer is obliged to pay 90% of the contractually agreed price for overnight accommodation with or without breakfast, 70% for half-board and 60% for full-board services. The customer is free to prove that the aforementioned claim has not arisen or has not arisen in the amount claimed.

    Withdrawal of the Hotel

    • If it has been agreed that the customer may withdraw from the contract free of charge within a certain period of time, the hotel shall be entitled for its part to withdraw from the contract during this period if there are enquiries from other customers for the contractually booked rooms and the customer does not waive his right of withdrawal upon inquiry by the hotel with a reasonable deadline. This applies accordingly if an option is granted, if other enquiries are received and the customer is not prepared to make a firm booking after being asked by the hotel to do so within a reasonable period of time.
    • If an advance payment or security deposit agreed or demanded in accordance with Clause 3.6 and/or 3.7 is not made even after expiry of a reasonable grace period set by the hotel, the hotel shall also be entitled to withdraw from the contract.
    • Furthermore, the hotel is entitled to withdraw from the contract extraordinarily for objectively justified reasons, in particular if:

      • force majeure or other circumstances for which the hotel is not responsible make it impossible to fulfil the contract;
      • rooms or spaces are culpably booked with misleading or false information or concealment of material facts; material facts may be the identity of the customer, the ability to pay or the purpose of the stay;
      • the hotel has reasonable grounds to believe that the use of the service may jeopardise the safety, smooth operation or public reputation of the hotel without this being attributable to the hotel’s sphere of control or organisation;
      • the purpose or reason for the stay is unlawful;
      • there is a breach of clause I.2 above.
    • The justified withdrawal of the hotel does not justify a claim for damages on the part of the customer. Should the hotel have a claim for damages against the customer in the event of a withdrawal pursuant to Clause V.2 or V.3 above, the hotel may set a lump sum for such damages. In this case, clause IV.3 shall apply accordingly.

    Room Provision, Handover and Return

    • The customer does not acquire any claim to the provision of specific rooms. Unless this has been expressly agreed in text form, only the booked room category shall be deemed to have been agreed.
    • Booked rooms and the associated catering services are available to the customer from 3.00 p.m. on the agreed day of arrival. The customer is not entitled to earlier availability.
    • On the agreed day of departure, the rooms must be vacated and made available to the hotel by 11.00 a.m. at the latest. After this time, the hotel may charge 50% of the full accommodation price (list price) for the late vacating of the room until 3.00 p.m., and 90% from 3.00 p.m. onwards. This shall not give rise to any contractual claims on the part of the customer. The customer is at liberty to prove that the hotel has no or a significantly lower claim to a usage fee.
    • The Hotel Fährhaus is a non-smoking hotel. This means that smoking is strictly prohibited in all hotel rooms and corridors! Smoking on the terrace or balcony with the windows closed is tolerated. However, if someone smokes in the hotel room, the hotel will charge a cleaning fee of € 250. Should a fire alarm be triggered by the smoke, the person responsible will be liable for the costs of the fire brigade call-out.

    Liability of the Hotel

    • The hotel is liable for damages for which it is responsible arising from injury to life, limb or health. Furthermore, it is liable for other damages which are based on an intentional or grossly negligent breach of duty by the hotel or on an intentional or negligent breach of typical contractual obligations of the hotel. Typical contractual obligations are those obligations which make the proper fulfilment of the contract possible in the first place and on the fulfilment of which the customer relies and may rely. A breach of duty by a legal representative or vicarious agent is equivalent to a breach of duty by the hotel. Further claims for damages are excluded, unless otherwise stipulated in this Section VII. Should disruptions or defects occur in the hotel’s services, the hotel shall endeavour to remedy such upon knowledge thereof or upon immediate complaint by the customer. The customer is obliged to make reasonable efforts to remedy the disruption and minimise any possible damage.
    • The hotel is liable to the customer for items brought into the hotel in accordance with the statutory provisions. The hotel recommends the use of the hotel or room safe. If the customer wishes to bring in money, securities and valuables with a value of more than 800 euros or other items with a value of more than 3,500 euros, this requires a separate storage agreement with the hotel.
    • Insofar as the customer is provided with a parking space in the hotel car park, even for a fee, this does not constitute a safekeeping agreement. In the event of loss of or damage to motor vehicles parked or manoeuvred on the hotel’s property and their contents, the hotel shall only be liable in accordance with the above Section VII.1, sentences 1 to 4.
    • Wake-up calls are carried out by the hotel with the utmost care. Messages for customers are handled with care. After prior consultation with the customer, the hotel may accept, store and – upon request – forward mail and consignments for a fee. The hotel shall only be liable in this respect in accordance with the above clause VII.1, sentences 1 to 4.

    Special Rules in the Event of a Pandemic or Similar Events (Here in Particular Corona)

    • The parties agree that the agreed travel services shall always be provided by the respective service providers in compliance with and in accordance with the official requirements and conditions applicable at the time of travel.
    • The traveller agrees to observe appropriate usage regulations and restrictions of the service provider when using travel services and to inform the hotel or the service provider immediately in the event of typical symptoms of illness occurring.

    Final Provisions

    • Amendments or additions to the contract, the acceptance of the application or these terms and conditions for hotel accommodation should be made in text form. Unilateral amendments or additions by the customer are invalid.
    • The place of fulfilment and payment as well as the exclusive place of jurisdiction for commercial transactions is the registered office of the hotel. If a contractual partner fulfils the requirements of Section 38 (2) ZPO and has no general place of jurisdiction in Germany, the place of jurisdiction shall be Norden.
    • German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
    • In accordance with §36 VSBG, the customer is hereby informed that the hotel does not participate in dispute resolution proceedings before consumer conciliation bodies.
    • Should individual provisions of these General Terms and Conditions for Hotel Accommodation be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.

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